# Process automation, built on modern technology.

Aidera protects data using the highest levels of encryption. ISO 27001 certified with the TISAX label.

## A modular platform for your AI solutions. Your data is secure and under your control.

Every Aidera project starts with how the work is done today. One platform then carries each solution from the first analysis to daily operation.

- **Aidera Apps:** Your own AI application with its own interface, business logic and data, built by Aidera engineers around your process and deployed for you.
- **Platform:** Proven building blocks for every solution: AI agents, workflow builder, document search and system connections via connector or RPA.
- **Infrastructure:** Every customer gets a separate instance. Aidera provisions and monitors it, with every action logged in a full audit trail.

## A resilient architecture that keeps running.

Aidera hosts and monitors every solution on its own instance. Redundant operation keeps it available, regular backups protect your data and a tested recovery brings it back if something fails.

- High availability: Redundant
- Backups: Automatic
- Recovery: Tested

## Fits the existing IT landscape.

Aidera connects to Outlook, Teams and Microsoft Graph, and to identity providers like Entra ID and Keycloak. IT is involved from the start, so their workload stays low.

## Your own instance. Your users, your rules.

- **ISO 27001 certified:** Certified information security management, with every action logged in a full audit trail.
- **TISAX certified:** Information security assessed to the TISAX standard of the automotive industry.
- **Separate instance per customer:** Every customer gets its own instance, with DPA and TOMs as standard.
- **Hosted in Europe:** The platform and all customer data are hosted in Germany.
- **Single sign-on:** Sign in via SAML or OIDC, for example with Entra ID.
- **Automatic user management:** Access is created and removed via SCIM, in sync with your directory.

## Questions from IT

### Which processes are a good fit for Aidera?

The best fit is a process that is specific to the company and too complex for standard software or low-code tools. Past projects include pricing algorithms, bookkeeping, predictive maintenance and image-based quality control, across departments and industries. If a process takes up a lot of a team’s time and no existing tool fits it, it’s worth a first conversation.

### Will our teams actually use it?

The process is mapped with the people who run it, in a guided AI interview. The solution works inside the systems they already use, and results enter the system only after their approval.

### Who maintains the solution after the trial?

Aidera hosts, monitors and improves the solution. Updates, support and running costs are included.

### How much work is the rollout for our IT department?

Aidera connects through standard connectors such as SharePoint, Outlook and Docuware, or a REST API with token auth and TLS. Legacy and on-premise systems are connected via VPN, IP allowlisting or RPA, even without an API. Sign-in uses SSO via SAML or OIDC, and users are managed via SCIM.

### What happens if the solution doesn’t work?

Every project starts with a free trial on the real process. Payment follows only once the solution does what it was built to do.

Source: https://aidera.tech/en/technology